Terms & Conditions
Any use of our website is in accordance with the following Terms and Conditions of use and Privacy Policy, set out by Acid Jazz Acquisitions Ltd. (trading as Acid Jazz Records).
The term ‘Acid Jazz’, ‘Acid Jazz Records’ , ‘us’ or ‘we’ refers to the owner of the website: Acid Jazz Acquisitions Ltd., C/O Ace Records Ltd., Such Close, Letchworth Garden City, SG6 1JF, UK. (Company registration number 11921568, registered in England).

The term ‘you’ refers to the user or viewer of our website.

Terms of use:
General:
  • Acceptance of our Privacy Policy and Cookies Statement (stated below)
  • Any personal information you provide us (for the reasons outlined) will be accurate and true.
  • The content of the pages of this website is for your general information and use only.
  • We may alter, add or amend these Terms & Conditions at any time without notice.
  • You agree to indemnify us against any claims, liabilities, damages, losses, costs and expenses (including legal fees) that we may incur as a result of you not abiding by these Terms & Conditions.
  • The structure, content or features offered on the website are subject to change.
  • You shall not use or interact with the website for any immoral or illegal activity, including but not limited to the any action that may limit the performance of the website.
  • You agree that the copyright of any content (including images and audio) resides with us or our licensors.
  • You are not permitted to use any content supplied to you by us (including but not limed to audio and images) for anything other than personal, non-commercial use.
  • You may not copy, distribute, sell or transmit the content without prior permission from us.
  • You access any contents of this website at your own risk. We cannot guarantee that any such content is free from any possible corruption, including but not limited to viruses. Although we will use our best endeavours to ensure any content supplied is free from corruption, we disclaim any liability from the consequences of you accessing such content.
  • The site may make reference to or include links to external web sites. We are in no way liable for the accuracy or authenticity of the information these sites may include. Should you choose to access these sites, you shall do so at your own risk.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, please review our Privacy Policy and Cookies Statement (stated below).
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • Nothing contained herein shall affect your consumer rights under English law.
Purchasing products:
  • When purchasing products from us, you shall be required to enter your name, address, telephone number, email, payment method (including all card/payment details), and any other information that we may request from time to time for the purposes of customer service. You give this information at your own risk.
  • Your contract for any purchases is with Acid Jazz Acquisitions Ltd. (Trading as Acid Jazz Records) for physical products (including but not limited to CDs, LPs and apparel).
  • We are unable to offer any digital product or download format for any purchase unless specifically offered.
  • No contract shall exist between us until we have received your order via our website and have sent you a ‘confirmation of order’ e-mail to the address provided (whether or not you receive the e-mail). Such emails are liable to spam/junk filters, and we cannot accept responsibility for them being treated as such by your mailbox.
  • All orders are subject to stock availability and other issues that may change from time to time. We are under no obligation to accept any order and shall notify you should we not be able to accept your order.
  • At this time the only payment method we accept is PayPal. Should your card or PayPal details not be accepted, your order will not be confirmed. We are unable to offer alternative forms of payment.
  • The price you will be charged for a product will be the price listed on the website at the time of purchase. We retain the right to change the price of any product at any time. You shall not be entitled to any refund, should the price of any product decrease after your purchase. The above does not affect your legal or statutory rights.
  • In as much as you are permitted to do so by law, you shall be allowed to copy music onto CD or transfer to digital format for your own personal, non-commercial use only.
  • You confirm that any payment details supplied to us by you are true and accurate and that you are Pay Pal account owner.
  • For international orders, including those within the European Union, Acid Jazz will take full responsibility for providing the correct customs declaration documentation.
  • For all international orders, you agree to pay any applicable sales tax, customs duties, or charges levied by your government or local customs/tax office, and indemnify Acid Jazz from such charges. In the event that you are unwilling or unable to pay these charges: i) For Royal Mail air mail orders, we will allow the return of the parcel at your expense and, we will credit or refund you for the value of your order excluding postage and any applicable insurance or other surcharges. ii) For other courier service orders, tax and duty must be paid regardless of successful delivery, and we will only allow the return of the parcel if you agree that any refund provided for a return excludes postage and return shipping costs, tax and duty charges (and any applicable insurance or other surcharges). If the value of the items on your order are insufficient to cover these costs, you agree to provide further payment by PayPal.
  • Orders to outside the UK, including the European Union, can take up to 8 weeks to arrive. We are unable to offer a replacement or refund until after this time has elapsed from time of dispatch.
  • At this time, we are unable to offer tracked shipping services. By ordering with us, you accept that your order will be sent without tracking information.
  • Some items offered for sale are ‘pre-orders’. This means the item will not ship until after the specified release or shipping date. Release/shipping dates are approximate and subject to change. Payment will be taken at the time of purchase.
  • In the event a ‘pre-order’ is purchased alongside current stock items, all items will be held and dispatched together unless otherwise requested, at the digression of the Acid Jazz fulfilment team. Additional payment may be required to ship items separately.
  • You may cancel your physical product order at any time prior to your order being dispatched by emailing us at info@acidjazz.co.uk ensuring that you quote your name, address and order reference number.
Returns
  • In the event that any product(s) supplied to you by us is/are damaged or defective, we agree to replace such products, or refund the full amount paid (including postage & packaging) providing you notify us by email at info@acidjazz.co.uk and return such goods within 30 days of purchase.
  • In the event you receive the incorrect products, we will send the correct items free of charge and arrange for return of incorrect goods (where applicable)
  • In the event than an order is either no-longer wanted or ordered in error, it can be returned at your own expense within 30 days of purchase.
  • You have the right to cancel your order within seven days of purchase, or seven days of receipt of the goods (whichever is the longer). If you choose to cancel your order, full payment will be returned to you.
  • Physical goods (including but not limited to vinyl records, CDs and apparel) are to be sent back to us in the same condition you received them – “Returns” Acid Jazz Records, C/O Ace Records Ltd., Such Close, Letchworth Garden City, SG6 1JF, UK. Please include a note with your name and order number.
Privacy Policy & Cookies Statement
  • When purchasing products from us, you shall be required to enter your name, address, telephone number, email, payment method (including all card/payment details), and any other information that we may request from time to time for the purposes of customer service. You give this information at your own risk.
  • Any information collected about you is done so lawfully in accordance with General Data Protection Regulation.
  • Any information collected is for the purpose or order fulfilment and customer service only.
  • You have the right to refuse/unsubscribe from any marketing correspondence at any time
  • Your information will never be sold on to a third party and will remain securely in our system. In certain instances, there are services based outside of the EU to which data may be transmitted securely for the purpose of order fulfilment. This includes but may not be limited to PayPal.
  • We do not retain credit or debit card information or payment provider logins.
  • Acid Jazz Acquisitions Ltd. trading as Acid Jazz Records uses cookies to enable essential website functionality including, shopping cart and checkout. We also use analytics and tracking cookies for analysing website usage and to improve our service.
Queries and Complaints Procedure
For any queries or complaints please email info@acidjazz.co.uk where we will aim to respond within 3 working days. While we offer other forms of communication, including telephone and social media (Facebook, Instagram, and X) we cannot guarantee a response to queries or complaints sent using these platforms.